Privacy Policy

AvenueSupply.ca is the website for Avenue Industrial Supply Co. Ltd. Avenue Industrial Supply Co. Ltd has created this privacy statement in order to demonstrate our commitment to our customers that we will work to protect and handle the information provided to us in a safe, secure and responsible manner. Avenue Industrial Supply Co. Ltd will use its best efforts to protect its customers' personally identifiable information. Please understand, however, that Avenue Industrial Supply Co. Ltd cannot guarantee total security of electronic information.

Avenue Industrial Supply Co. Ltd is not responsible for the privacy policies adopted by advertisers placing ads on AvenueSupply.ca or by outside websites with links on AvenueSupply.ca. We advise you to contact those outside companies directly for information on their privacy and data collection policies.

This website does not request or record any age-specific data from its users. This website is not directed at children of any age, particularly those under the age of thirteen.

CONSENT
By using our website you consent to this collection and use of data and information as explained below. Any changes to this policy will be updated on this web page.

ACCESS
Access to this website is limited to viewing the information solely for legitimate business purposes. Any access or attempt to access other areas of Avenue Industrial Supply Co. Ltd computer systems is strictly prohibited. You many not use any information contained on this website other than in connection with a legitimate business purpose with Avenue Industrial Supply Co. Ltd.

SECURITY
Avenue Industrial Supply Co. Ltd has taken steps to ensure the security of shopping on our website. We use Secure Sockets Layering (SSL) to encrypt information, including credit card number, before it travels the Internet - one of the most prevalent and secure systems available online. You can validate the security of our website by clicking on this icon:

COOKIES
A cookie is a small text file that can be stored on your computer's hard drive by the browser. AvenueSupply.ca uses these cookies in the operation of your "login & shopping cart" functions. They do not contain sensitive information such as your credit card number. Use of the cookies gives us the ability to recognize you as a returning customer, if you use the same computer and login, and allows us to furnish you with a more customized visit.

DATA WE COLLECT
Some information about your visit to AvenueSupply.ca is automatically recorded by our web server. This data includes statistical information about which web pages you visit on our site, and in some cases the web site from which you accessed AvenueSupply.ca. Our server also records the IP address and domain name of your connection to the Internet, but not your individual email address.
We use this data internally for testing and evaluation of our website and server connections. We may also disclose aggregated data, such as the number of hits our site receives per week or per month, once all personally identifiable data has been removed.

PERSONAL INFORMATION COLLECTED and HOW IT IS USED
AvenueSupply.ca collects personally identifiable information to be used in the purchase of our products. If you provide us with your postal address, email address, or telephone number, you may receive our print catalog or other promotional mailings, emails, or telephone calls. Avenue Industrial Supply Co. Ltd may also share your information with its affiliated companies to provide you with additional information about those companies and their products.
If you receive email from us that you would rather not receive, simply send us an email containing your exact email address in the body text at info@avenuesupply.com or follow the unsubscribe instructions set forth in this policy. If you do not wish to receive our catalogue, other promotional mailings, or telephone calls, please write to us at the address set forth below. We will be happy to respect your request not to participate in our direct marketing programs.

INFORMATION SHARED WITH OTHER COMPANIES
The personally identifiable information you provide us, along with other information regarding your order, may be disclosed to certain third parties that assist us to the ordinary course of business, subject to appropriate confidentiality agreements. These vendors may include (but are not limited to) our catalog printer, common carriers, mail list and market analysis bureaus, credit card or leasing companies, and in some cases the manufacturers of the product you purchase. Please contact us at the address below and we will be happy to direct you to these vendors if you would like to review their privacy policies and practices.

UNSUBSCRIBE and CHANGE OF INFORMATION You may unsubscribe, change information on receiving email advertisements, eliminate duplicate mailings, or update your name/address information by the following methods.

Email: info@avenuesupply.com
Fax: 1-800-332-4432
Phone: 1-877-304-1270
Mail: Customer Service Department
Avenue Industrial Supply Co. Ltd.
35 Staples Avenue, Suite 110
Richmond Hill, Ontario L4B 4W6
Canada

REVIEW OF PERSONAL DATA
You may request a copy of any personally identifiable data stored by AvenueSupply.ca. We will provide this, without charge, within 30 days of your written request. We allow you to challenge the data and where appropriate you may have this data rectified or amended. We reserve the right to refuse to provide a copy, but will give reasons for our refusal. Call our Customer Service Department at 1-877-304-1270 for more information.